At Apartaments d’Alçada, S.L (hereinafter, Agencia Pedrous), we are committed to protecting the privacy of our users and customers. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us through our website www.pedrous.com, as well as through the various contact methods available.
- Identity of the data controller
- Company name: Apartaments d’Alçada, S.L
- Trade name: Agencia Pedrous
- Address: Av. d’Encamp, 33. AD200 Pas de la Casa. Principat dâAndorra
- NRT: L-715222-D
- Numero de Comerç: 916135T
- Phone: +376 855669
- Email: agencia-pedrous@andorra.ad
- Website: www.pedrous.com
- Personal data we collect
We may collect the following information when you interact with us:
- Identification data: name, surname, identity document.
- Contact data: telephone, email, postal address.
- Reservation data: dates of stay, number of guests, preferences.
- Browsing data: IP address, cookies and other digital identifiers.
- Purpose of data processing
Personal data will be processed for the following purposes:
- Manage reservations and the provision of our accommodation services.
- Respond to inquiries and requests for information.
- Send communications related to your stay or contracted services.
- Comply with legal and fiscal obligations.
- Improve the browsing experience on our website.7
- Legitimation of the treatment
The processing of your data is based on:
- The execution of a contract or the application of pre-contractual measures.
- Compliance with applicable legal obligations.
- Your express consent to receive commercial communications or the acceptance of cookies.
- Data retention
Personal data will be kept for the time necessary to fulfill the purpose for which it was collected and, subsequently, for the legal periods established.
- Communication of data to third parties
Your data may be communicated to:
- Public administrations, when there is a legal obligation.
- Providers that provide services necessary for the management of reservations and operation of the web (e.g. payment gateways, hosting, technical support).
In no case will your data be sold or transferred to third parties for commercial purposes without your express consent.
- Rights of users
You have the right to:
- Access your personal data.
- Rectify inaccurate data.
- Request the deletion of your data when it is no longer necessary.
- Limit or oppose the processing of your data.
- Request the portability of your data to another service provider.
To exercise these rights, you can send a written request along with a copy of your identity document to: agencia-pedrous@andorra.ad
- Data security
We adopt the necessary technical and organizational measures to guarantee the security of information and prevent its alteration, loss, treatment or unauthorized access.
- Cookies policy
Our website uses its own and third-party cookies for technical, statistical purposes and to improve the user experience. You can configure or reject the use of cookies through your browser settings.
- Changes in privacy policy
Agencia Pedrous reserves the right to modify this Privacy Policy at any time, to adapt it to legislative changes or internal improvements. We recommend that you review it periodically.